Wildwood Counselling & Clinical Supervision

Online Counselling Across the UK

Privacy Policy

Wildwood Counselling & Supervision

At Wildwood Counselling & Psychotherapy, I am committed to protecting your privacy and handling your personal information with care, respect & in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information I may collect

If you contact me through this website, by email or by telephone, I may collect personal information such as:

  • Your name
  • Email address
  • Telephone number
  • Information you choose to share in an enquiry
  • Any information relevant to arranging counselling sessions

If you become a client, further information about how your personal data is handled will be provided as part of our counselling agreement.

How your information is used

I collect personal information in order to:

  • Respond to enquiries
  • Arrange appointments
  • Provide counselling services
  • Maintain appropriate records where necessary
  • Meet ethical, professional and legal obligations

I will only use your information for the purposes for which it was provided.

Lawful basis for processing

I process personal data under lawful bases including:

  • Legitimate interests (responding to enquiries and providing information)
  • Contract (where counselling services are agreed)
  • Legal or ethical obligations where applicable

Confidentiality & storage

Personal information is stored securely and treated confidentially.

Reasonable steps are taken to protect information from loss, misuse or unauthorised access.

Enquiry information that does not lead to counselling may be deleted after a reasonable period (for example, 3–6 months).

Client records are retained in line with professional and legal requirements and will be discussed during contracting.

Sharing information

Your personal information will not be sold or shared with third parties unless:

  • You give consent
  • There is a legal obligation to do so
  • There is a serious safeguarding concern requiring action

Any limits to confidentiality are discussed as part of counselling contracting.

Cookies & website data

This website may use basic cookies to help the site function and may collect limited anonymous website usage information (such as visitor statistics).

You can adjust cookie settings through your browser.

Your rights

Under UK GDPR you have rights regarding your personal data, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Request erasure in certain circumstances
  • Restriction or objection to processing where applicable

If you have questions about how your data is handled, please contact me.

Contact

For privacy-related enquiries, contact:

Graham Bennett
Wildwood Counselling & Supervision
wildwoodcounselling1970uk@gmail.com
wildwood-counselling.co.uk

Complaints

If you have concerns about how your data has been handled, you can raise this with me directly in the first instance.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
www.ico.org.uk

Last updated: [April 2026]